Each available template video uses 1,000 credits. Uploading a photo alone does not start generation. You review the total before you confirm. Reference-only templates are not accepting orders.
Do I need to sign in?
You can upload photos and purchase one $9.90 video without signing in. Sign in to purchase credit packs and use your account balance.
What happens if generation fails?
For a confirmed failure of an account-credit generation, the credits used for that task are automatically returned. If a guest single-video order fails or is not delivered, email support@trendredo.com with the order or job ID to request a cash refund under the refund policy, or agree to a retry. No account is required. Returned credits are not an automatic cash refund. A queued or processing job has not necessarily failed.
All packs are one-time purchases with no automatic renewal. Purchased credits currently have no expiration date and can be used on available templates.