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Terms of Service

The terms and conditions for using our service.

Last updated: 2026-10-26

Acceptance of Terms

By accessing or using this service, you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

Description of Service

We provide AI video generation using your uploaded photos, outfit materials and selected templates. We may modify, suspend, or discontinue any part of the service at any time, with reasonable notice where possible.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or security breach.

Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations.
  • Infringe on the intellectual property or other rights of any party.
  • Attempt to gain unauthorized access to our systems or data.
  • Interfere with or disrupt the integrity or performance of the service.
  • Use the service to send spam, malware, or other harmful content.

Payments and billing

Single videos and credit packs are one-time purchases with no automatic renewal. The price, currency and included entitlement are displayed before payment. Guests may purchase a single video without an account; credit-pack purchases require sign-in. You are responsible for accurate billing information. Credit handling for failed generation is described on the order page. Returning credits does not automatically refund money. Cash-refund requests require order details and review by us and the payment provider. Your mandatory consumer rights under applicable law remain unaffected.

Refunds, failures and content rules

Completely unused purchases are eligible for a full-refund request within 7 calendar days of payment. Duplicate or incorrect charges, non-delivery and material delivery problems can be submitted for refund review. When an account-credit generation job is determined to have failed, its consumed credits are returned; this is not an automatic cash refund. Guests with failed orders can request a refund by email without registering. Successfully delivered and consumed services are generally not refunded for subjective style preferences; mandatory consumer rights remain unaffected.

Email the support address on this page with your order number, payment date, amount and job ID where applicable. We aim to reply and begin review within 3 business days of complete information, and submit approved refunds to the payment provider within 5 business days. Actual settlement depends on the payment channel. Credits cannot be freely withdrawn, but eligible original purchases can be refunded, with corresponding unused entitlement revoked. See the full Refund Policy for conditions.

The AI Content Policy specifies prohibited sexual/NSFW content, violence and gore, hate speech, child-safety violations (including CSAM), impersonation and harmful deepfakes, and copyright and trademark infringement. It also describes reporting, human review, enforcement and appeals. Both policies form part of these Terms.

AI models and outputs

The current fan outfit workflow uses Kling 4.0 for video and Nano Banana Pro for scene and keyframe images through Kie APIs. Outputs are AI-generated and may contain artifacts, distortions or differences from examples; identical reproduction of reference videos is not guaranteed. You must hold material rights and explicit consent from adult subjects, and label, use and publish outputs under the AI Content Policy.

Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Termination

We may suspend or terminate your access to the service at any time if you violate these terms. Please contact us through the website support channels if you wish to close your account.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the service.

Changes to These Terms

We may modify these Terms at any time. We will notify users of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact

Support email: support@trendredo.com

Contact this email for payments, refunds, failed generation, privacy requests and content reports. No sign-in required.

For reports, include an order or job ID, relevant page URL, a description and evidence of your rights where applicable. Do not send passwords, verification codes, full card numbers or illegal materials.