Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Uploaded materials and results — person and outfit photos, input selections, generation jobs and video results used to fulfil your video request.
2. Account Information — Your name, email address, and other details you provide when creating an account.
3. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
4. Device Information — Device type, operating system, and browser type, used to optimize compatibility and performance.
5. Cookies — Small data files stored on your device to remember preferences and improve your experience.
6. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With providers needed to operate the service, including hosting, databases, private object storage, AI image and video processing, and Waffo Pancake payments. Uploaded materials may be processed by configured third-party AI providers in countries other than your own.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Material retention and access

Access to uploaded photos and generated videos is restricted by account ownership or the guest browser credential. Uploading or paying does not automatically make your materials public. The guest browser credential lets you access your own orders and videos without registering.

Current defaults put unused uploads into cleanup after 24 hours and input photos for completed jobs into cleanup 7 days after the job ends. Active jobs, recovery work and necessary records may follow different retention arrangements. The result page shows the availability period for the delivered video. These cleanup periods describe storage managed by this service; third-party providers may retain processing records under their own terms and applicable requirements.

Content-safety review

When handling abuse reports, payment disputes, privacy or consent requests, we may manually access relevant jobs, materials and records as necessary to investigate and protect affected people. Report materials are used for handling requests, safety and necessary legal obligations, and are not made public for that reason. Current image and video processing uses Nano Banana Pro and Kling 4.0 through Kie APIs.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can update editable profile details in account settings. Please use the website support channels for data copies, deletion or other privacy requests. Necessary transaction, security and dispute records may need to be retained under applicable requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

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